

The best way to ensure that no one else takes control of your Netflix account is to make it as secure as possible from day one. When the interloper changed your credentials, Netflix sent you an email letting you know about the change and included a link. Your first stop after receiving this message should be your email account. Fortunately, and in most cases, Netflix is prepared to help you out. Please try again or create a new account.’Īssuming you’re using the correct email to log in, this message clearly indicates that something is amiss with your account. When you attempt to log in, you’ll receive an error stating, ‘ Sorry, we can’t find an account with this email address. If someone hijacked your account and changed your login information (email and password), you’ll know pretty quickly. What if My Netflix Account Has Been Hacked and my Email Changed? Now, your account should be safe, as the hacker shouldn’t be able to log back in. This will automatically log out all your connected devices from Netflix. Optionally, you can check the box next to Require all devices to sign in again with a new password.On the next page, enter your current password in the first field and your new password in the other two.You’ll find it on the top-right of the Account page under Membership & Billing. Hover over your profile icon in the top-right corner and select Account from the dropdown menu.


While this might seem like a nuisance, it’s better to be safe than sorry. That way, you will have to validate each login by clicking on a link you’ll receive in your e-mail. Enable two-step authentication for your Gmail address (if that’s the email client you use).Tap it, and you will be able to change your password.Go to App Settings and scroll down until you find your e-mail address in the Action section.

